Info & FAQs
Important information
If there is a contest on our FB page, this subpage will provide you with all information as well as the official rules. The official Facebook page: Kráľovstvo lesa Bachledka.
1. The cable car, which runs from Bachledova Valley, will take you to the Forest Kingdom Bachledka comfortably and safely in less than 7 minutes.
2. Should you opt for taking the forest path from Bachledka, be sure to wear appropriate clothing (suitable footwear, clothing, consider your stamina). The hike is at your own risk. You can reach the Forest Kingdom from Malá Franková only on foot. It is a moderate hike uphill along a 1.5 km long meadow. From Jezersko, there is an educational hiking trail around the lake Jezersko which will lead you to the Forest Kingdom – a moderate hike. We do not recommend taking the path along the ski slope from Jezersko, as it is steep and extremely challenging. During the winter season, hiking trails from Malá Franková and Jezersko serve as ski slopes.
3. The Treetops Walk is in the mountains, where the weather changes quickly and there are strong winds. Suitable hiking boots and clothing is a key.
4. The cable car is baby-friendly and offers a lot of space for a stroller. The trip to the top of Spišská Magura with a stroller has never been easier. If you do not have a strolle with you, we will be happy to lend you one for a refundable deposit at the entrance to the Treetops Walk. You can also borrow a children’s tourist carrier in the Sports Shop, opposite to the Infocentre building. For children up to 1 year the carriage is free of charge, for older children for a fee of 5 € and a refundable deposit of 20 €.
5. The entire resort, including the Forest Kingdom Bachledka, is wheelchair-accessible – the entrance to the 10-seater cable car Gondola Bachledka, multifunctional playground Forest Kingdom Bachledka, the Treetops Walk (maximum ascent is 2-6%, on the sides of the Treetops Walk there are transparent nets that ensure perfect visibility), restaurant PANORAMA with all its services, the cable car exit. The cable car from Jezersko serves skiers and snowboarders only!
6. Tickets cannot be booked in advance. Tickets can be bought at the cable car boarding station or upstairs at the entrance to the Forest Kingdom. We also accept payment cards.
7. The last visitors to the Forest Kingdom are let in one hour before the end of the opening hours! Plan your trip accordingly to make sure you get to the Forest Kingdom in time.
8. If you go for a walk with a dog, there are nice dog crates waiting for your pets at the entrance to the Treetops Walk. Dogs and other pets are not allowed to enter the playground itself / not even small dogs, cats, ferrets, etc./
Frequently asked questions
Do you have any questions? You may find the answer in the section below.
TICKETS AND PAYMENT OPTIONS
Where can I buy tickets? Tickets are available at the Bachledka Ski & Sun resort cash desk, directly at the entrance to the Treetops Walk or at the Forest Kingdom cash desk during opening hours every day from 9:00 AM. The sale ends about 75 minutes before the end of the opening hours. The last visitors to the Forest Kingdom are let in an hour before its closure
What are my payment options? Cash desks, shops, restaurants and bistros accept payments in cash (EUR) and by payment cards. Payment in other currencies (e.g. PLN, HUF) are not accepted.
Is it possible to buy tickets online? No, currently it is only possible to buy tickets at the cash desk of the Bachledka Ski & Sun resort, at the cash desk at the entrance to the Treetops Walk or directly at the entrance to the Forest Kingdom.
We are a group, do we have to stand in line for tickets? No, you can buy a group ticket at the Infocentre in Bachledova Valley, where groups have the priority. The group tickets are also available at the cash desk at the entrance to the Forest Kingdom and the Treetops Walk.
Can tickets be booked for a specific date – day and hour? No, ticket cannot be booked in advance. Given the number of visitors and the occupancy of the parking lots, it is difficult to predict at what time you will reach the Forest Kingdom. The Treetops Walk tickets will not be sold out. The cash desk opens at 9:00 AM.
Do you provide discounts to students, ISIC, ITIC and Gopass card holders, disabled (S category) and accommodated guest or any other discounts? We have discounts for different age groups, for children, seniors and families. Disabled persons (S category) are entitled to a senior ticket, the accompanying person may enter free of charge after showing the accompanying person’s card to the cash desk clerk. Discounts don’t stack. We do not accept the Gopass card.
You sell tickets online, could you send them by e-mail? We only sell gift vouchers which you can give to your loved ones. We will send you the printed vouchers by post. We do not sell tickets online.
Is there an ATM in the resort? There is currently no ATM or exchange office in Bachledova Valley. The nearest ATM is located in the village of Ždiar in the post office building. In the future, we plan to install an ATM in Bachledova Valley as well.
VISIT WITH CHILDREN
Can I visit the Forest Kingdom with a stroller? The Forest Kingdom is accessible by the cable car from Bachledova Valley, which also transports children in strollers. You can also borrow a stroller for a refundable deposit at the entrance to the Treetops Walk. We do not recommend taking a forest path or hiking with a stroller or small children.
Where can I rent a stroller? How many strollers do you have? Are they free of charge? You can rent a stroller at the box office at the entrance to the Treetops Walk. There are 5 quality MOON strollers waiting for you. The stroller will be lent to you by the cashier for a refundable deposit of 20 €.
Where can I rent a baby carrier? How many baby carriers do you have? Are they free of charge? You can rent a baby carrier at the Sports Shop, which is located opposite the Infocentre building. Ergobaby baby carriers are suitable for children up to 1 year and are provided free of charge for a refundable deposit of 20 €. You can rent a tourist carrier suitable for older children for 5 € + refundable deposit 20 €.
Can we make a school trip to the Forest Kingdom Bachledka? Yes, the Forest Kingdom is a great place to take your pupils for a school trip. There are various educational stops and games in the resort as well as in its surroundings. There are playgrounds and other attractions for children along the Treetops Walk.
Is the Forest Kingdom safe for children? Yes, all parts of the Forest Kingdom are safe and childrenfriendly. All parts – railings, adrenaline barriers and the like are secured with a metal mesh. However, care must be taken when interacting with items containing metal parts – check their temperature before a child is allowed to use them. However, for safety reasons, children should be supervised by an adult (person over the age of 18).
SENIORS AND PEOPLE WITH REDUCED MOBILITY
Is the Forest Kingdom wheelchair-accessible? The whole resort, including the Forest Kingdom as well as the popular Treetops Walk are wheelchair accessible – the entrance to the 10-seater cable car Gondola Bachledka, the multifunctional playground Forest Kingdom Bachledka, the Treetops Walk, restaurant PANORAMA with all its services, the cable car exit. The cable car from Jezersko serves skiers and snowboarders only! Hikers and non-skiers are strictly forbidden to use this cable car!
Is there any discount for seniors or disabled? Yes, seniors and disabled persons holding disability card (category S) are entitled to a discount. Visitors with a regular disability card are not entitled to a discount.
GROUPS
Is it necessary to report the group in advance? No, you don’t have to do that. Groups have a priority – just pop in the Infocentre. Each member of the group has their own ticket which she/ he must use at the turnstile before entering the cable car and the Forest Kingdom
What discount are we entitled to as a group? If you buy more than 15 tickets of the same type, you are entitled to the following discount: an adult ticket to the Forest Kingdom – 7 € and cable car ride – 9 €, children, senior and disabled (category S) ticket to the Forest Kingdom – 7 € and cable car ride – 7€.
We are a mixed group e.g. 10 adults and 10 children. Are we entitled to a discount? No, you are only entitled to a group discount when you buy 15 identical tickets. Sometimes it pays out to calculate whether the group discount will not be higher than the discount for children (if you buy tickets individually for each child). There are also family tickets (2 adults + 1 or 2 children).
We will come by bus, where can we park it? The furthest point a bus can take you is Bachledova Valley. Once there, the bus may park on the spot reserved for buses.
We are an agency and we take our clients to the Forest Kingdom regularly, do we always have to pay for entry? No, we have special passes for agency guides that entitle you to a free entry. The card will be issued at the Infocentre. To do that we need your photo and information about your company. The condition for issuing the special pass is at least 5 entries with the group per season.
THE FOREST KINGDOM AND PETS
Can I take my dog or cat to the Forest Kingdom? No, animals are not allowed in the Forest Kingdom (it does not matter whether they are on a leash, in a crate or bag). At the entrance to the Forest Kingdom special dog crates and water bowls await your furry friends. You can leave them there without worrying about their safety and well-being. Crates are available free of charge, we only ask for a refundable deposit of 5 € for a key. For more information, be sure to pop at the cash desk.
PARKING AND ARRIVAL
Where is the nearest parking lot? The nearest parking lot is directly in Bachledka Ski & Sun. There are approximately 1,000 parking spaces.
How far is it from the parking lot in Bachledova Valley? In Bachledova Valley there is a cable car that will take you to the top of Spišská Magura in less than 7 minutes.
KWhich parking lots are owned by Bachledka? Bachledka owns the parking lot P1 and P2 in Bachledova Valley, the parking lot P3 Belské (about 1.5 km from Bachledova Valley, on the left side of the road towards Ždiar), the parking lot P5 under the slope in Mala Franková and the parking lot P6 under the slope in the village of Jezersko.
How much is the parking fee? Parking fees is 3 € with VAT/ day for a car and 10 € / day for a bus (our parking lots are marked with our logo and operated by our staff). There are also other parking lots in Ždiar. The prices there range from 3 to 6 €. We have no control over fees or parking conditions at those parking lots. In the winter season, parking is free.
How do we get to Bachledka by public transport? Na Buses from Tatranská Javorina, Tatranská Lomnica, Poprad and Kežmarok stop at the Bachledova dolina stop (1.5 km to the Bachledka resort). If you are coming by train, get off in Poprad and change bus to Ždiar. In the winter season, there is also a ski bus as well as a line operated by LeoExpres, more info here.
The police didn’t let us into Bachledova Valley, why? If the parking lots in Bachledova Valley are full, all cars are diverted to another parking lot. As soon as a parking space empties, cars will be allowed into the valley. There is also a ski bus during the winter season
CURRENT SITUATION IN THE RESORT
What is the weather like? To find out what the weather is / will be like, check out the webcams, or follow the weather forecast in Ždiar, it usually applies to the resort as well.
Is there a place to hide if it starts to rain? On the ridge there is the newly-opened Panorama restaurant with large capacity. It is baby-friendly and has a great menu. There is also a cafe and a bar. In the restaurant building there are also sanitary facilities, a souvenir shop, facilities for families with small children, a children’s corner and an educational room.
How many people are in the resort, will we be allowed in the Forest Kingdom? The capacity of the Forest Kingdom is limited. We recommend a visit outside the busy hours to make the most out of your visit. Always take into account traffic, possible parking problems, time you need to get to the Forest Kingdom and buy tickets etc. We recommend being in Ždiar no later than 1.5 hours before the end of the opening hours. You never know how fast you will park and how many people will be in line for tickets. You can also check the situation via webcams or by phone at 052/44 98 101 (Infocentre).
How long does it take to buy tickets? It depends on the number of people in the resort, day, exact hour, weather. In general, most people visit between 10:00 AM and 3:00 PM, during holidays and weekends, so expect long lines. We wish you a pleasant stay at the Forest Kingdom, Bachledka.